- Elmhurst Clinic Internal Medical Doctors
- Dmg Pulmonary Elmhurst
- Dmg Physical Therapy Elmhurst
- Dmg Elmhurst Spine Clinic
- Dmg Elmhurst Ob Gyn
Welcome to MyChart
MyChart is a free and secure website available to Edward-Elmhurst Health patients. Learn more in the frequently asked questions below. Click here for more sign-up information- Enrollment Questions
- What is MyChart and what can I do with it?
- Is MyChart appropriate for urgent matters?
- Is there a fee to use MyChart?
- How do I sign up?
- Who do I contact if I have further questions?
- DuPage Medical Group CEO Michael Kasper died by suicide, according to a police report. Police who responded to the call found 46-year-old Kasper at his residence in Elmhurst, according to an.
- Edward-Elmhurst Health is one of the larger integrated health systems in Illinois. The system was created by the merger of Edward Hospital and Elmhurst Memorial Healthcare in 2013.
Elmhurst, IL 60126 From Business: As a DuPage Medical Group (DMG) patient, you have access to over 700 physicians in more than 50 clinical specialties. From primary care for the whole family to 2.
- Your Medical Record
- Where can I view my After Visit Summary or Referral in MyChart?
- When can I see my test results in MyChart?
- Can I view hospital information through MyChart?
- Why are certain test results not shared electronically via MyChart?
- How will I know when my information is updated in MyChart?
- If some of my health information on MyChart is not correct, what should I do?
- How do I update my overdue Health Reminders if I have completed these items outside of Edward-Elmhurst Health or DuPage Medical Group?
- What if I need more information than is available through MyChart?
- If I send a message to my doctor, when can I expect a reply?
- How does MyChart work if I'm a patient with Edward-Elmhurst Health and/or DuPage Medical Group?
- How do I link my MyChart account to an app or personal health record (PHR)?
- MyChart For My Family
- Can I view a family member's health record in MyChart?
- Can I ask questions regarding a family member from my MyChart account?
- Can my spouse and I share one MyChart account?
- After I Have Enrolled
- I forgot my password. What should I do?
- Can you send me a new activation code as I have lost it, let it expire or did not receive it?
- Where can I update my personal information (e.g., home address, e-mail or change my password)?
- Telemedicine
- What is an E-Visit?
- Technical Questions
- How is MyChart secure?
- What is your privacy policy?
- Is there an iPhone/Droid App for MyChart?
- How do I delete messages?
- I was logged out of MyChart, what happened?
- What do I need in order to use MyChart?
- My activation code does not work, what should I do?
What is MyChart and what can I do with it?
MyChart gives you direct online access to information from your electronic medical record (EMR). It enables you to securely use the Internet to help manage and receive information about your health. You can use MyChart to:
- Schedule or request physician office medical appointments.
- Receive physician office appointment reminders.
- View your health summary from the MyChart electronic health record.
- View test results.
- Request prescription renewals.
- Access trusted health information resources.
- Communicate electronically and securely with your physician office medical care team.
Is MyChart appropriate for urgent matters?
Please do not use MyChart to send any messages requiring immediate attention. For urgent medical matters, please call your doctor's office or dial 911.
Return to TopIs there a fee to use MyChart?
MyChart is a free service offered to our patients.
Return to TopHow do I sign up?
To receive an activation code for your own health record information, you may request an activation code at your doctor's office or request an activation code online. You may also obtain the form from our sign-up page.
To receive an activation code to view a family member's health information, complete the Proxy Form. You may also mail or fax the Sign-Up and Proxy Forms to our Health Information Management (HIM) Department using the contact information that can be found on the forms. Click here for more information about the forms and the sign up process.
Return to TopWho do I contact if I have further questions?
Ask anyone at your doctor's office or call the MyChart Help Desk toll-free:
For Edward and Elmhurst Memorial questions, call 1-630-527-5070.
For DuPage Medical Group questions, call 1-855-2MYCHART (1-855-269-2427).
Return to TopFor DuPage Medical Group questions, call 1-855-2MYCHART (1-855-269-2427).
Where can I view my After Visit Summary or Referral in MyChart?
After Visit Summary (AVS): You can view the AVS by going into the 'Visits' tab > 'Appointments and Visits' and click on the visit date for the AVS to display. https://thgpini.weebly.com/que-es-dmg.html.
Referrals: You can view the referral by going into the 'Billing' tab > 'Coverage Details'. You will need to click on the member name and then click on the 'Referrals' tab to view the referral.
Return to TopWhen can I see my test results in MyChart?
Most test results are released to MyChart within 5 to 7 days of final result. If you do not see a result after 7 days, or if you would like your results released earlier, you may message your provider’s office to inquire as to the status of the result.
Return to TopCan I view hospital information through MyChart?
While you cannot request Edward Hospital appointments through MyChart, you can view appointment information, patient instructions and hospital discharge information.
Return to TopWhy are certain test results not shared electronically via MyChart?
Your provider is able to determine which types of test results are able to be accessed through MyChart. Further, tests of a very sensitive nature are not released to MyChart.
Return to TopHow will I know when my information is updated in MyChart?
When you first log in to MyChart, you will provide an e-mail address to which alerts will be sent. These alerts will not contain any specific information from your MyChart account; rather they will notify you that you have updated information in MyChart to review (such as new test results, a new message from your doctor's office or an appointment reminder). Click on the link in the email, sign in and you're ready to see the alert.
Return to TopIf some of my health information on MyChart is not correct, what should I do?
Your MyChart information comes directly from your electronic medical record at your doctor's office. Ask your doctor to correct any inaccurate information at your next clinic visit. Your health information is reviewed and updated in your electronic medical record each visit.
Return to TopHow do I update my overdue Health Reminders if I have completed these items outside of Edward-Elmhurst Health or DuPage Medical Group?
A few Health Reminders allow you to add a completion date by clicking on the Reminder from the To Do List on the Home Page or from the Plan of Care Page or by hovering over the item on the Preventative Health Page and choosing the Mark as Complete button. All other Reminders would require you to provide the information to your provider’s office. You may do this by clicking on Ask A Question on the Home Page and choosing New Medical Question.
Return to TopWhat if I need more information than is available through MyChart?
If you need additional information than what is available through MyChart, you may complete an Authorization for Release of Health Information Form and turn it in at your doctor's office or mail or fax it to the address/fax number on the form.
Return to Top
If I send a message to my doctor or nurse, when can I expect a reply?
You will generally receive an answer within 1-3 business days. Please note that MyChart should not be used for urgent situations. Please contact your medical center if the situation requires immediate attention or dial 911 if it is an emergency.
Return to TopHow does MyChart work if I'm a patient with Edward-Elmhurst Health and/or DuPage Medical Group?
Edward-Elmhurst Health and DuPage Medical Group are jointly providing MyChart to improve the coordination of and access to care for patients. You will see your medical information from these physician groups if you are currently a patient. You will also be able connect online with these physicians through your one MyChart account. And, you will conveniently have only one username and password for MyChart!
If you see a physician/s at one group but not the other, your MyChart account will reflect your medical information only from that provider and will not be connected to or accessible by other physician offices. For instance, if your primary care is at Edward Medical Group, and you don't see any physician at DuPage Medical Group, only EMG staff will have access to your records.
Return to TopHow do I link my MyChart account to an app or personal health record (PHR)?
Some apps and personal health records can pull in health information from your MyChart account. Your app or PHR will indicate if this is available. After you request the link to 'Edward-Elmhurst Health MyChart' from your app, you will find the linked app listed in 'Linked Apps and Devices' in Profile section of your account. You must verify using that link within 24 hours. Note: The Apple Personal Health Record is not currently linked to MyChart.
Return to TopCan I view a family member's health record in MyChart?
Yes, you can. This is called proxy access and allows a parent (or guardian) to log in to their personal MyChart account and then connect to information regarding their family member. Complete a Proxy Consent Form and return it to one of our medical facilities to request access to this convenient service or select Share My Record from the Health menu. From there you can select 'Friends and family access' and modify or add new access to your health record.
Return to TopCan I ask questions regarding a family member from my MyChart account?
MyChart offers direct access to your personal health record and communicating about another individual's information would be placed in your health record. Wipe mac hard drive clean. This information would not appear in the correct health record and could potentially jeopardize medical care.
Return to TopCan my spouse and I share one MyChart account?
No, due to the sensitive nature of medical information, each adult must sign and submit a Release of Information request and establish their own MyChart account.
Return to TopI forgot my password. What should I do?
You may click the 'Forgot password' link on the sign-in page to reset your password online. You may also contact our MyChart Patient Support Line to request a new, secure password:
Elmhurst Clinic Internal Medical Doctors
For Edward or Elmhurst Memorial, call 1-630-527-5070.
Return to TopCan you send me a new activation code as I have lost it, let it expire or did not receive it?
You may request a new activation code online. You may also contact our MyChart Patient Support Line. For either method, we will verify your information and a new code will be sent via U.S. Postal Mail. Privacy issues prevent us from e-mailing a new activation code to you.
Return to TopWhere can I update my personal information (e.g., home address, e-mail or change my password)?
To update your account information, such as address, phone, password, email and notification settings, you may go to the Settings icon and select the appropriate item.
Return to TopWhat is an E-Visit?
An E-Visit allows you to communicate with an Edward Medical Group Provider online and get help without coming in to the clinic. You will be asked a series of questions through a questionnaire that takes approximately 5-10 minutes. An E-Visit may replace an office visit unless you are instructed by your provider to come into the office.
Note: Sending a medical advice request to your provider is still an option available to you and is not considered an 'E-Visit' as it cannot replace an office visit.
E-Visits are available for a limited number of providers at this time. We will continue to add more locations in the future.E-Visits are available for a limited number of providers at this time. We will continue to add more locations in the future.
If your provider does not offer E-Visits, you will not be able to select them for an E-Visit.
Return to TopHow is MyChart secure?
We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure activation codes, personal usernames, and passwords. Each person controls their password, and the account cannot be accessed without that password. Unlike conventional e-mail, all MyChart messaging is done while you are securely logged on to our website.
Return to TopWhat is your Privacy Policy?
MyChart is fully compliant with federal and state laws pertaining to your privacy. Your name and e-mail address will be treated with the same care and privacy given your health records and will never be sold or leased by MyChart.
Return to TopIs there an iPhone/Android App for MyChart?
Yes, there is an App for that! Current MyChart users can download the MyChart mobile application, available at no cost. View test results, medications, immunizations, past and future appointments and more.
The MyChart® mobile application is currently available on the Apple® App StoreSM(offers Apple WatchTM) and Google PlayTM
Download instructions: - Access the App Store or Google Play on your mobile device.
- Search for 'MyChart' to locate the application.
- Download the free MyChart application.
- Launch the MyChart application and select your healthcare provider.
- Log in using your MyChart username and password.
How do I delete messages?
A message must be marked as read before it can be deleted. You may use the Mark All As Read button at the top right of the page to mark all your messages as read. Each message will have to then be deleted separately. Sent messages may not be deleted.
Return to TopI was logged out of MyChart, what happened?
We aim to protect your privacy and security of your information. While logged into MyChart, if your keyboard remains idle for 15 minutes or more, you will be automatically logged out of MyChart. We recommend that you log out of your MyChart session if you need to leave your computer for even a short period of time.
Return to TopWhat do I need in order to use MyChart?
You need access to a computer or mobile device connected to the Internet and an up-to-date browser (such as Google Chrome, Firefox, Internet Explorer).
Return to TopMy activation code does not work, what should I do?
For your security, your activation code expires after 30 days and is no longer valid after the first time you use it. If you still have problems, you can request a new activation code online, or you can call our MyChart Patient Support Line:
For DuPage Medical Group, call 1 855 2MYCHART (1-855-269-2427)
For Edward questions, call 1-630-527-5070.
Return to TopFor Edward questions, call 1-630-527-5070.
MyChart is a free and secure website available to DuPage Medical Group patients. Learn more in the frequently asked questions below. Click here for more sign-up information
- Enrollment Questions
- What is MyChart and what can I do with it?
- Is MyChart appropriate for urgent matters?
- Is there a fee to use MyChart?
- How do I sign up?
- Who do I contact with questions regarding MyChart?
- Your Medical Record
- Where can I view my After Visit Summary or Referral in MyChart?
- When can I see my test results in MyChart?
- Can I view hospital information through MyChart?
- Why are certain test results not shared electronically via MyChart?
- How will I know when my information is updated in MyChart?
- If some of my health information on MyChart is not correct, what should I do?
- How do I update my overdue Health Reminders if I have completed these items outside of Edward-Elmhurst Health or DuPage Medical Group?
- What if I need more information than is available through MyChart?
- If I send a message to my doctor, when can I expect a reply?
- How does MyChart work if I'm a patient with Edward-Elmhurst Health and/or DuPage Medical Group?
- MyChart For My Family
- Can I also see my family members' health records?
- Can I ask questions regarding a family member from my MyChart account?
- Can my spouse and I share one MyChart account?
- After I Have Enrolled
- I forgot my password. What should I do?
- Can you send me a new activation code as I have lost it, let it expire or did not receive it?
- How do I update my account and preference information?
- Technical Questions
- How is MyChart secure?
- What is your privacy policy?
- Is there an iPhone/Droid App for MyChart?
- How do I delete messages?
- I was logged out of MyChart, what happened?
- What do I need in order to use MyChart?
- My activation code does not work, what should I do?
- I am not receiving the pop-up boxes to add medications, insurance, allergies or medications. What should I do?
- What version of Internet Explorer is required to access MyChart?
What is MyChart and what can I do with it?
MyChart gives you direct online access to information from your electronic medical record (EMR). It enables you to securely use the Internet to help manage and receive information about your health. You can use MyChart to:
- Request and schedule physician office medical appointments.
- Receive physician office appointment reminders.
- View your health summary from the MyChart electronic health record.
- View test results.
- Request prescription renewals.
- Access trusted health information resources.
- Communicate electronically and securely with your physician office medical care team.
- While you cannot request hospital appointments through MyChart, you can view appointment information and patient instructions.
Is MyChart appropriate for urgent matters?
Please do not use MyChart to send any messages requiring immediate attention. For urgent medical matters, please call your doctor’s office or dial 911.
Return to TopIs there a fee to use MyChart?
MyChart is a free service offered to our patients.
Return to TopHow do I sign up?
To receive an activation code for your own health record information, you may request an activation code at your doctor's office or request an activation code online. You may also obtain the form from our sign-up page.
To receive an activation code to view a family member’s health information, complete the Proxy Form. You may also mail or fax the Sign-Up and Proxy Forms to our Health Information Management (HIM) Department using the contact information that can be found on the forms. Click here for more information about the forms and the sign up process.
Return to TopWho do I contact with questions regarding MyChart?
Ask anyone at your doctor's office or call the MyChart Help Desk toll-free:
For DuPage Medical Group questions, call 1-855-269-2427.
For Edward and Elmhurst Memorial questions, call 1-630-527-5070.
Return to TopFor Edward and Elmhurst Memorial questions, call 1-630-527-5070.
Where can I view my After Visit Summary or Referral in MyChart?
After Visit Summary (AVS): You can view the AVS by going into the 'Visits' tab > 'Appointments and Visits' and click on the visit date for the AVS to display.
Referrals: You can view the referral by going into the 'Billing' tab > 'Coverage Details'. You will need to click on the member name and then click on the 'Referrals' tab to view the referral.
Return to TopWhen can I see my test results in MyChart?
Most test results are released to MyChart within 5 to 7 days of final result. If you do not see a result after 7 days, or if you would like your results released earlier, you may message your provider’s office to inquire as to the status of the result. Please choose New Medical Question.
Return to TopCan I view hospital information through MyChart?
While you cannot request Edward Hospital appointments through MyChart, you can view appointment information, patient instructions and hospital discharge information. Elmhurst Memorial hospital patients can access hospital information through the MyEMH Record Patient Portal.
Return to TopWhy are certain test results not shared electronically via MyChart?
Your provider is able to determine which types of test results are able to be accessed through MyChart. Further, tests of a very sensitive nature are not released to MyChart.
Return to TopHow will I know when my information is updated in MyChart?
When you first log in to MyChart, you will provide an e-mail address to which alerts will be sent. These alerts will not contain any specific information from your MyChart account; rather they will notify you that you have updated information in MyChart to review (such as new test results, a new message from your doctor’s office or an appointment reminder). Click on the link in the email, sign in and you’re ready to see the alert.
Return to TopIf some of my health information on MyChart is not correct, what should I do?
Your MyChart information comes directly from your electronic medical record at your doctor's office. Ask your doctor to correct any inaccurate information at your next clinic visit. Your health information is reviewed and updated in your electronic medical record each visit.
Return to TopHow do I update my overdue Health Reminders if I have completed these items outside of Edward-Elmhurst Health or DuPage Medical Group?
A few Health Reminders allow you to add a completion date by clicking on the Reminder from the To Do List on the Home Page or from the Plan of Care Page or by hovering over the item on the Preventative Health Page and choosing the Mark as Complete button. All other Reminders would require you to provide the information to your provider’s office. You may do this by clicking on Ask A Question on the Home Page and choosing New Medical Question.
Return to TopWhat if I need more information than is available through MyChart?
If you need additional information than what is available through MyChart, you may complete an Authorization for Release of Health Information Form and turn it in at your doctor's office or mail or fax it to the address/fax number on the form.
Return to Top
If I send a message to my doctor or nurse, when can I expect a reply?
You will generally receive an answer within 1-3 business days. Please note that MyChart should not be used for urgent situations. Please contact your medical center if the situation requires immediate attention or dial 911 if it is an emergency.
Return to TopHow does MyChart work if I'm a patient with Edward-Elmhurst Health and/or DuPage Medical Group?
Edward-Elmhurst Health and DuPage Medical Group are jointly providing MyChart to improve the coordination of and access to care for patients. You will see your medical information from these physician groups if you are currently a patient. You will also be able connect online with these physicians through your one MyChart account. And, you will conveniently have only one username and password for MyChart!
If you see a physician/s at one group but not the other, your MyChart account will reflect your medical information only from that provider and will not be connected to or accessible by other physician offices. For instance, if your primary care is at Edward Medical Group, and you don't see any physician at DuPage Medical Group, only EMG staff will have access to your records.
Return to TopCan I also see my family members' health records?
Yes, you can. This is called 'proxy' access. For a child under 12, this allows a parent or legal guardian to log into their personal MyChart account, and then view information regarding their child. Per State and Federal guidelines, after the child becomes 12 the parent will still have access to appointments and be able to send messages but will have limited access to the child's medical record information unless an Advanced Teen Proxy consent form is signed by the adult and teen a the provider's office. Once the child turns 18, the parent can get access to the patient's medical record information with the patient's authorization. It is also possible to request access to another adult's health record if you help manage that adult's medical care. For more information please inquire about our Proxy Access FAQ Form. You can download the appropriate proxy form from our Sign-Up Forms page.
Return to TopCan I ask questions regarding a family member from my MyChart account?
MyChart offers direct access to your personal health record and communicating about another individual's information would be placed in your health record. This information would not appear in the correct health record and could potentially jeopardize medical care.
Return to TopCan my spouse and I share one MyChart account?
Download microsoft silverlight mac. No, due to the sensitive nature of medical information, each adult must sign and submit a Release of Information request and establish their own MyChart account.
Return to TopI forgot my password. What should I do?
If you forgot an answer to your security question or need to update your email address, please contact our MyChart Patient Support Line: 1-855-269-2427
Return to TopCan you send me a new activation code as I have lost it, let it expire or did not receive it?
You may request a new activation code online. You may also contact our MyChart Patient Support Line. For either method, we will verify your information and a new code will be sent via U.S. Unity download mac. Postal Mail. Privacy issues prevent us from e-mailing a new activation code to you.
Return to TopHow do I update my account and preference information?
To update your account information, such as address, phone, password, email and notification settings, you may go to the Settings icon and select the appropriate item.
Return to TopHow is MyChart secure?
We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure activation codes, personal usernames, and passwords. Each person controls their password, and the account cannot be accessed without that password. Further, MyChart uses the latest 128-bit SSL encryption technology with no caching to automatically encrypt your session with MyChart. Unlike conventional e-mail, all MyChart messaging is done while you are securely logged on to our website.
Return to TopWhat is your Privacy Policy?
MyChart is fully compliant with federal and state laws pertaining to your privacy. Your name and e-mail address will be treated with the same care and privacy given your health records and will never be sold or leased by MyChart.
Return to TopIs there an iPhone/Android App for MyChart?
Yes, there is an App for that! Current MyChart users can download the MyChart mobile application, available at no cost. View test results, medications, immunizations, past and future appointments and more.
The MyChart® mobile application is currently available on the Apple® App StoreSM and Google PlayTM
Download instructions: - Access the App Store or Google Play on your mobile device.
- Search for 'MyChart' to locate the application.
- Download the free MyChart application.
- Launch the MyChart application and select your healthcare provider.
- Log in using your MyChart username and password.
How do I delete messages?
A message must be marked as read before it can be deleted. You may use the Mark All As Read button at the top right of the page to mark all your messages as read. Each message will have to then be deleted separately. Sent messages may not be deleted.
Return to TopI was logged out of MyChart, what happened?
Dmg Pulmonary Elmhurst
We aim to protect your privacy and security of your information. While logged into MyChart, if your keyboard remains idle for 15 minutes or more, you will be automatically logged out of MyChart. We recommend that you log out of your MyChart session if you need to leave your computer for even a short period of time.
Return to TopWhat do I need in order to use MyChart?
You need access to a computer connected to the Internet and an up-to-date browser (such as Google Chrome, Firefox, Internet Explorer).
Return to TopDmg Physical Therapy Elmhurst
My activation code does not work, what should I do?
For your security, your activation code expires after 30 days and is no longer valid after the first time you use it. If you still have problems, you can request a new activation code online, or you can call our MyChart Patient Support Line:
Dmg Elmhurst Spine Clinic
For DuPage Medical Group, call 1-855-269-2427
For Edward questions, call 1-630-527-5070.
Return to TopFor Edward questions, call 1-630-527-5070.
I am not receiving the pop-up boxes to add medications, insurance, allergies or medications. What should I do?
If you are using Internet Explorer, please ensure you are on version 11.0 or higher.
Dmg Elmhurst Ob Gyn
Return to TopWhat version of Internet Explorer is required to access MyChart?
Version 11.0 or higher.
Return to Top